FAQ
Q: Is the Sim card a prepaid card?
A: Yes.
Q: Is the Sim card activated?
A: Yes.
Q: Is the card contain credit?
A: No, but can be recharge.
Q: How much money can I buy on credit?
A: Any amount is possible.
Q: I already have a Sim card Egypt (Vodafone, Mobinil, Etisalat) offer for credit top-up?
A: Yes, like in any desired amount.
Q: How can I pay for the Sim card and / or the credit?
A: Bank Transfer, Pay-pal, and / or cache.
Q: In which currencies can I pay?
A: Euro, US Dollars and more, please inquire if needed.
Q: How long is the credit valid?
A: As long as the Sim card is valid.
Q: Can I use the balance inquiries, even in foreign countries (Germany, Austria,
Switzerland, etc.)?
A: Yes, the credit can be queried worldwide, it is the code * 868 * 1 #.
Q: Is the balance inquiry for free?
A: No, it costs 0:19 L.E.
Q: Can I use the Sim card for calls, sending SMS and the INTERNET?
A: Yes.
Q: How is an Internet package booked?
A: In Egypt.
Q: Do I get a guide to booking Internet packages?
A: Yes, by email.
Q: Is the book of Internet packets simple?
A: Yes.
Q: Can I manage my Internet package booked Online?
A: Yes, You will receive a link to mange your package.
Q: How long will the Internet package is valid?
A: 30 days from the day of booking.
Q: Do I have unsubscribe my package?
A: Yes, instructions will be sent.
Q: What happens if I do not unsubscribe the Internet package?
A: It is booked for an additional 30 days should be balance presence will be debited.
Q: If the Internet package volume is used up, can I continue surfing or will be cut?
A: It will be cut.
Q: I want to use high speed Internet after the consumption of the volume, What to do it?
A: cancel the existing Internet package and book a new package or buy additive package.
Q: where i can recharge my Sim card?
A: it is offered in supermarkets, hotels, Vodafone shop, kiosk and mobile phone shops.
Q: How do you ship the Sim card?
A: In Germany, by registered mail, by registered abroad.
Q: Does it cost shipping extra?
A: No, it is in the price included.
Q: In what formats do you offer the Sim cards?
A: Mini (default), Micro (cuted), Nano (cuted)
Q: Can I purchase more than one card?
A: You can buy as many cards as wish.
Q: Do you offer discount when buying more Sim cards?
A: From purchase of 5 unit discount is granted.
